Digital Receipts: Fostering Mobile Payment Adoption
نویسندگان
چکیده
Mobile payment adoption remains low. This paper presents a userstudy that evaluates whether providing digital receipts in-store to customers could drive mobile payment adoption. Our results reveal that although our smart phone based payment and digital receipt processes took up to 60% longer than getting paper receipts and paying with cash, users perceived the digital receipt approach as fun, useful, and even time-saving. These insights may help drive adoption of mobile payment systems.
منابع مشابه
The Role of Digital Adoption in relationship between payment systems development and economic growth
This paper addresses the link between payment systems development and Economic growth and also investigates the role of technological growth and especially digital adoption status in this relationship. In this order, we use cross country data to compare Iranian payment systems situation with other countries in different aspects. Data analysis shows that Iran's payment systems are weaker in som...
متن کاملMulti-faceted Evolution of Mobile Payment Strategy, Authentication, and Technology
The Mobile Payments Industry Workgroup (MPIW) is comprised of payment stakeholders focused on eliminating barriers to successful adoption of mobile and digital retail payments in the U.S. Consumer adoption and merchant acceptance of mobile payments continue to grow, albeit at a slow pace for several reasons. Some of the challenges and opportunities were explored at the MPIW meeting convened in ...
متن کاملIntroducing Reach And Range For Digital Payment Platforms
Numerous digital payment solutions, which rely on new disruptive technologies, have been launched on the payment market in the recent years. But despite the growing number of mobile payment apps, very few solutions turn to be successful as the majority of them fail to gain a critical mass of users. In this paper we investigate two successful digital payment solutions in order to outline some of...
متن کاملExploring consumer adoption of mobile payments - A qualitative study
This paper examines consumer adoption of a new electronic payment service, mobile payments. The empirical data for the explorative study was collected by establishing six focus group sessions. The results suggest that the relative advantages of mobile payments include time and place independence, availability, possibilities for remote purchases, and queue avoidance. The interviewees found mobil...
متن کاملUser Acceptance of Mobile Payments: A Theoretical Model for Mobile Payments
Mobile payment refers to the use of mobile devices to conduct payment transactions. Users can use mobile devices for remote and proximity payments; moreover, they can purchase digital contents and physical goods and services. It offers an alternative payment method for consumers. However, there are relative low adoption rates in this payment method. This research aims to identify and explore ke...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2013